1 Types of Information Collected
baji 10x collects various types of personal information to provide its services. This information is broadly divided into two categories — information provided directly by the user, and information collected automatically while using the platform.
1.1 Identity Information
- Full name (in Bangla or English)
- Date of birth (for age verification — users under 21 years of age cannot register)
- National ID card or passport number (when identity verification is required)
- Mobile number and email address
1.2 Financial Information
- bKash, Nagad, Rocket, or Upay account number (for transactions)
- Bank account details (where applicable)
- Deposit and withdrawal transaction history
1.3 Technical Information
- IP address and device information
- Browser and operating system type
- Platform login time and location data
- Gaming activity and betting history
2 How Information Is Collected
baji 10x collects information in the following ways:
2.1 Information Provided Directly
We collect information that you provide directly during the registration process, account verification, deposit and withdrawal requests, and when contacting customer support. Without this information, some services may not be available to you.
2.2 Automatic Collection
When you use the baji 10x platform, certain information is collected automatically through cookies, log files, and similar technologies. This includes your browsing behaviour, preferred games, session duration, and similar data.
2.3 Through Third Parties
Trusted third-party services may be used for identity verification or fraud prevention, which may supply a limited amount of information.
3 Purpose of Using Information
Collected information is used for specific and legitimate purposes. baji 10x never uses information beyond what is necessary.
3.1 Service Operations
- Creating and managing accounts
- Processing financial transactions — minimum deposit ৳300 and minimum withdrawal ৳500
- Managing bonuses and promotions
- Providing VIP membership benefits
- Providing customer support
3.2 Security and Compliance
- Preventing fraud and money laundering
- Verifying age — ensuring the 21+ age restriction
- Maintaining account security
- Complying with applicable laws and regulations
3.3 Service Improvement
- Improving platform performance and user experience
- Suggesting games and offers based on your preferences
- Identifying and resolving technical issues
4 Information Storage and Security
baji 10x treats the security of your information as its highest priority. Industry-standard technologies and practices are used to keep data secure.
4.1 Technical Security
- SSL Encryption: All data transmissions are encrypted using SSL/TLS technology.
- Password Hashing: User passwords are never stored in plain text.
- Secure Servers: Data is stored in secure data centres where unauthorised access is prevented.
- Two-Factor Verification: OTP-based additional verification is performed when accessing an account.
4.2 Administrative Security
- Only authorised staff can access information, and only to the extent required for their specific role.
- All staff have received training on data confidentiality.
- Logs of data access are maintained and reviewed regularly.
However, no internet-based system is completely secure. Therefore, please keep your account password confidential and do not share it with anyone.
5 Sharing Information with Third Parties
baji 10x does not sell your personal information or share it inappropriately with third parties. However, limited information may be shared in specific circumstances:
5.1 Service Providers
Only the necessary information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, and bank transfers), identity verification, and technical services. These parties operate under our instructions and are bound to keep information confidential.
5.2 Legal Obligations
Information may be disclosed to fulfil legal obligations arising from applicable laws in Bangladesh, court orders, or legitimate requests from government authorities.
5.3 Business Transfers
In the event of a merger, acquisition, or asset transfer, user information may be transferred. You will be informed in advance if such an event occurs.
6 Cookies and Tracking Technologies
The baji 10x platform uses cookies and similar technologies. These help improve your experience and ensure the platform functions correctly.
6.1 Types of Cookies
- Essential Cookies: Required for login status and security — these cannot be disabled.
- Functional Cookies: Help remember your preferences and settings.
- Analytics Cookies: Used to understand platform usage and make improvements.
6.2 Cookie Controls
Non-essential cookies can be disabled from your browser settings. However, disabling certain cookies may affect your ability to use some features of the platform.
7 User Rights
You have certain fundamental rights over your personal information, which baji 10x respects:
7.1 Right to Know
You can find out what information is stored about you, how it is being used, and with whom it has been shared.
7.2 Right to Correction
You have the right to request correction of any inaccuracies in your information. To do so, contact us via our 24/7 live chat or email.
7.3 Right to Deletion
In certain circumstances, you may request the deletion of your personal information. However, information required to fulfil legal obligations must be retained.
7.4 Right to Object to Processing
You have the right to object to the processing of your information for specific purposes, particularly for marketing purposes.
8 Privacy of Minors
baji 10x strictly follows a 21+ age policy. This platform is only for individuals aged 21 years or older.
We do not knowingly collect any information from individuals under 21 years of age. If a minor has registered by mistake, that account and all associated information will be deleted immediately.
If a guardian suspects that a minor is using this platform, please contact us.
9 Data Retention Period
How long your information is retained depends on the type of information and its purpose:
- Account Information: For as long as the account is active, and for the period required after closure to fulfil legal obligations.
- Financial Transaction Information: Retention for the period required under financial laws is mandatory.
- Communication Records: Customer support communications are retained for a specified period.
- Analytics Data: May be retained in anonymised form for the purpose of service improvement.
Once the retention period expires or the information is no longer needed, it is securely deleted or destroyed.
10 Policy Changes
This privacy policy may be updated from time to time due to changes in services or legal requirements. For any significant changes:
- Registered users will be notified by email.
- The update date will be clearly noted on this page.
- For important changes, a consent notice will be displayed when logging into the platform.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend checking this page regularly.
11 Contact Us
If you have any questions, concerns, or requests about this privacy policy, please contact us:
- Live Chat: Log in to the platform and reach us directly via live chat — available 24/7.
- Email: [email protected]
- Language: Support is available in both Bengali and English.
After receiving any request related to your data, we will try to respond as quickly as possible. To learn about the overall rules of the site alongside this policy, please read the Terms & Conditions page.